In any organization, when you need a new service or item or software program, you need the attention of decision-makers…

And because those decision-makers are likely fairly busy, you need a plan that will capture their attention and explain the pros of your idea quickly.

In a field service management organization — or the service side of a larger customer service ecosystem — you might find yourself in a position to make the case for FSM software. On the field service side, you might understand all the pros — better inventory management and scheduling, higher customer satisfaction likely leading to retention and referral, and savings both in time and money — but you need to be able to communicate your case up the chain.

Download this ebook to learn how to make the case for a field service management solution.

eBook from Microsoft

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