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The way people buy has fundamentally changed.  Today’s customer is smarter.  They are connected via their mobile device and their social network.  They are more self-sufficient than ever before.  Your sales strategy and execution must adapt to keep up. Marketers need to have the ability to develop and deliver great content across multiple channels. Marketing needs to challenge the way customers think to educate and solve...

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As Microsoft Dynamics CRM 2011 reaches its end of life, July 12th, 2016 will be the last day of mainstream support by Microsoft. If you are a Dynamics CRM 2011 user, it should be business as usual, except for you will no longer receive the same complimentary support and product enhancements of a more updated version of CRM. In light of this, below is a quick overview in...

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I’m a BIG fan of Shinola a Detroit based company that is most widely known for their popular watches.  ‘Shinola was conceived in 2011 with the belief that products should be made by hand and built to last.’ – www.shinola.com This got me thinking that isn’t everything we do completely dependent to time.  Time is the most precious resource we all have.  Almost every important decision is...

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Microsoft takes the title this year from longtime defending champion Salesforce.com.  Analysts gave the company high marks in company direction (4.5).  Ragsdale notes that “Microsoft is heavily investing in {its} CRM platform., adding sophistication across sales, marketing, and service, and as a result is seeing increased adoption by large enterprises.  “Wettemann singles out as strengths the “Parature service capabilities and knowledge base” as well as “integration...

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In a world where buying decisions are made before you can even engage, salespeople must adapt. A sales solution needs to help salespeople become trusted advisors, facilitating their ability to adapt by helping them sell effectively in this new world. The combination of Microsoft Dynamics CRM Online, Office 365, and Power BI drives sales productivity by making teams highly connected and collaborative. Watch video To learn more,...

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