CRM

The latest version of Google Chrome (72.0.3626.96) causes an issue where if you download any file from Dynamics 365, whether it be exporting a list or downloading an attachment from a note, it will throw single quotes around the downloaded file (see screenshot).  This causes issues because Windows Explorer will not recognize the file type.  The current workaround is to rename the file...

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Microsoft recently updated their Authentication Protocol on 2/1/19.  This update caused many users to see a generic error that said "An error has occurred" when attempting to log into Dynamics 365 (see screenshot).  The error was due to using a bookmarked URL to access the Dynamics 365 instance.  The resolution was: Clear the browser cache Close & reopen the browser Type in the Dynamics...

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Some Microsoft Dynamics 365 users are being affected by a bug that is disrupting how Many to Many Relationships work in their environment. The bug is with Dynamics 365 CRM many-to-many relationships where a contact, lead, or account is one of the related entities. The bug causes the + sign (add new) button to be missing which prevents users from creating the many relationships. Below is...

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ATRIO ACQUIRES THE AFFILIATED RESOURCE GROUP CRM PRACTICE

Affiliated Resource Group, an IT company located in Dublin, Ohio, announced the acquisition of their Microsoft Dynamics CRM practice by Atrio Solutions, a Microsoft Dynamics Gold partner based out of Bloomfield Hills, Michigan. Effective January 1st, 2018, Atrio will acquire Affiliated’s CRM assets and intellectual properties, including its CCMS Constituent Relationship application. Members of Affiliated’s CRM team will seamlessly transition to the Atrio team. “Over the past...

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dynamics-crm-linkedin

As many know, LinkedIn has proven to play an integral role in the lives of anyone in sales or sales leadership. If you are fortunate enough to subscribe to LinkedIn Sales Navigator, you will agree that this is one of the best assets available to anyone in sales today. LinkedIn Sales Navigator employs the power of LinkedIn's abundant network to help sales professionals...

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MOTOWN-THE MUSIC CITY GO HIGH TECH

Headquartered in Bloomfield Hills, MI, Atrio Systems is expanding its efforts and opened a new location in Nashville, TN. From iconic music to a booming business economy, this strategically located office will offer customers Microsoft Dynamics CRM consulting and implementation services. Jason Wickman, Vice President / Partner, expressed enthusiasm about the new office in Nashville stating “Recognizing the growing success of the Nashville business community,...

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versium-dynamics 365

Versium Predict delivers automated predictive analytics solutions (Predictive Scores), which provide actionable data intelligence faster, more accurately and at a fraction of the cost of alternative predictive marketing solutions. Versium Predict, which is seamlessly integrated with Dynamics 365 for Sales, will allow users to leverage data science and programmatic machine learning to prioritize leads for sales and marketing and create custom audiences for improved campaign performance Predicting...

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Drive Sales-Improve Productivity-Microsoft Dynamics 365

For small to medium size businesses (SMB), the statistics for success can often be discouraging. With so many resources and information available to foster success, why in 2016 are roughly 50% of small businesses failing in the first four years? (Bureau of Labor Statistics). Scouring the internet for answers, you’ll find some common trends are a lack of cash flow, growing revenue, proper staffing, etc. Currently,...

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Recently, I was tasked with installing one of Microsoft’s new solutions, namely an updated Fantasy Sales Team, into a few of our CRM systems. I started off with our demo sandbox instance because that is the playground for all of our testing needs. Importing and installing the solution in there was a breeze, mostly because everyone has system administrator roles in that system. I then...

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We wanted to add a nice and practical component to add tags to CRM records, such as Accounts, Contacts or any other entity type. This implementation for a start, helps add tags to a record, but, it can be improved to also be used as a multiple select dropdown tool, something that CRM doesn’t have out of the box. What is special, then from this implementation,...

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